Refund Policy

At Longevity-madesimple.com, Made Simple, we specialize in nutrition-focused products, supplements, and wellness programs designed to support long-term health goals. Because many of our offerings are for personal use and dietary planning, our refund policy is carefully structured to maintain product safety and quality standards..

Eligibility for Refunds

Refunds may be considered under the following conditions:

• You received the wrong nutrition plan, supplement, or product
• The product arrived damaged, expired, or unusable
• A duplicate order was placed in error
• The refund request is made within 14 days of purchase or delivery

For digital nutrition plans or personalized programs, refunds are only applicable if the service has not yet been accessed or downloaded.

Non-Refundable Items

To ensure the safety and integrity of nutritional products, the following are generally non-refundable:

• Opened or used supplements, vitamins, or nutritional products
• Completed or partially used personalized meal or nutrition plans
• Digital downloads or guides, once accessed
• Discounted, promotional, or clearance items (unless defective)

Nutrition Plan & Supplement Conditions

• Personalized nutrition plans are considered a service product and are non-refundable once delivered
• Supplements must remain sealed and unused to qualify for return
• Any concerns regarding suitability (allergies, dietary restrictions, etc.) should be raised before purchase

Refund Process

To request a refund:

1. Contact our support team with your order number and reason for the request
2. Provide supporting details (photos for physical products or access issues for digital plans)
3. Our team will review your request and confirm eligibility
4. If approved, refunds will be processed within 5–10 business days to the original payment method

Returns & Shipping

• Customers are responsible for return shipping unless the item is incorrect or defective
• Refunds for approved returns are issued after inspection of the product
• Shipping charges are non-refundable unless otherwise stated

Important Note

Our nutrition plans and supplements are designed for general wellness support and are not a substitute for medical advice. Customers are encouraged to review product details carefully before purchase.

Contact Us

For any refund or nutrition plan-related queries, please contact our support team via the official website contact form.